Shipping policy

Last updated: August 1, 2026

Thank you for shopping with Cabin Season. This Shipping Policy explains where we ship, how shipping charges are calculated, and what you can expect after placing an order.

Where We Ship

Cabin Season currently ships to valid addresses within the United States only.

We do not currently ship internationally. Availability may also be limited for certain U.S. territories, military addresses, or carrier-restricted locations. Any available shipping options will be shown during checkout.

Shipping Costs

Cabin Season offers free standard shipping on qualifying orders over $75.

Eligibility for free shipping is based on the qualifying merchandise subtotal displayed at checkout. Taxes, discounts, gift cards, and other adjustments may affect whether an order qualifies.

For orders that do not qualify for free shipping, the shipping charge will be calculated and displayed at checkout before payment is completed. Customers will always have an opportunity to review the full order total, including shipping charges, before submitting an order.

Order Processing

Orders are generally processed within 1-3 business days.

Business days are Monday through Friday, excluding federal holidays. Orders placed on weekends or holidays will begin processing on the next business day.

Processing time is the time needed to prepare an order before it is transferred to the shipping carrier. It does not include the carrier’s delivery time.

During holidays, promotions, product launches, severe weather, or periods of unusually high order volume, processing may take longer. We will contact you if a significant delay affects your order.

Estimated Delivery Time

Estimated carrier delivery times and available shipping services are displayed at checkout when available.

Delivery time begins after the order has been processed and transferred to the carrier. The total time between placing an order and receiving it consists of:

Order processing time of 1-3 business days; plus
The carrier’s estimated transit time to the delivery address. Transit times can vary across the United States, but is typically within 2-5 days.

Delivery estimates are not guaranteed. Weather, carrier disruptions, holidays, incorrect addresses, and other circumstances outside Cabin Season’s control may affect delivery.

Order Confirmation and Tracking

After placing an order, you will receive an order-confirmation email at the email address provided during checkout.

When tracking information is available, you will receive a shipping-confirmation email containing the carrier and tracking number. Tracking information may take up to 48 hours to update after a shipping label is created.

Receiving a tracking number does not necessarily mean the carrier has already received or scanned the package.

Address Accuracy

Customers are responsible for providing a complete and accurate shipping address.

Please review your address carefully before completing checkout. Contact us as soon as possible if you notice an error. We cannot guarantee that an address can be changed after an order has entered processing or been shipped.

Cabin Season is not responsible for delivery delays or unsuccessful deliveries caused by an incomplete, incorrect, or undeliverable address. Additional shipping charges may apply if an order must be resent.

Order Changes and Cancellations

We will make a reasonable effort to accommodate the request, but changes and cancellations are not guaranteed after an order has entered processing. An order cannot be changed or canceled after it has been transferred to the shipping carrier.

Delayed Shipments

Carrier delivery dates are estimates and may change while a package is in transit.

If tracking shows that your package is delayed, please allow the carrier additional time to complete delivery. Carrier scans may occasionally be missed or delayed.

Contact us if your tracking information has not updated for an extended period or if the package has not arrived within a reasonable period after its estimated delivery date. We will review the available tracking information and help determine the appropriate next step.

Packages Marked Delivered

If tracking shows that a package was delivered but you cannot locate it:

Check the delivery location, mailbox, porch, side entrance, parcel locker, and surrounding property.
Ask other members of your household or building whether they accepted the package.
Check with neighbors when appropriate.
Allow one additional business day, as some carriers mark packages delivered shortly before completing delivery.
Contact the shipping carrier for additional delivery information.

If the package still cannot be located, contact Cabin Season at shop@cabinseason.com with your order number and delivery address.

Lost or Damaged Packages

Please contact us at shop@cabinseason.com if your order arrives damaged or appears to have been lost in transit.

Include your order number and, for damaged shipments, clear photographs of the product and packaging. We may need this information to review the issue or submit a carrier claim.

Damage caused after confirmed delivery or by improper handling after delivery may not qualify for replacement or reimbursement.

Split Shipments

Items in the same order may occasionally be shipped separately. When this happens, you may receive more than one package and more than one tracking number.

You will not be charged additional shipping solely because Cabin Season divides an order into multiple shipments.

Returns and Refunds

Shipping-related questions involving a return, exchange, or refund are governed by our separate Return and Refund Policy.

Do not mail a return without first reviewing that policy and following the applicable return instructions. To start a return, click here.

Contact Us

Questions about shipping or an existing order can be sent to:

Cabin Season LLC
Email: shop@cabinseason.com
Contact page: Online Contact Form
Phone: 612-987-8722

Please include your order number when contacting us about an existing purchase.

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